Help Center
Photo ID Cameras
General Questions
Board Level Cameras
Windows Related
USB port
Display Errors
201-IP-462-xC Series
201/202 camera series
Zoom Block Cameras
IP Zoom Blocks
Photo ID Cameras
General Photo-ID questions
Software Questions
General Software Questions
Demo Viewer
TWAIN Data Source
I2C Control Software
IP Utility
Linux Drivers
VISCA Controller
MJPEG Codec
SCAiLX Platform
SCAiLX Wi-Fi
SCAiLX ACC26
SCAiLX USB
SCAiLX PCIe
Back to home
Help Center
Photo ID Cameras
General Questions
Board Level Cameras
Windows Related
USB port
Display Errors
201-IP-462-xC Series
201/202 camera series
Zoom Block Cameras
IP Zoom Blocks
Photo ID Cameras
General Photo-ID questions
Software Questions
General Software Questions
Demo Viewer
TWAIN Data Source
I2C Control Software
IP Utility
Linux Drivers
VISCA Controller
MJPEG Codec
SCAiLX Platform
SCAiLX Wi-Fi
SCAiLX ACC26
SCAiLX USB
SCAiLX PCIe
Photo ID Cameras
Frequently Asked Questions (FAQ) and support answers regarding Videology Photo ID camera line.
Cannot save camera presets
Cannot read video capture
Are Videology Photo ID cameras CE certified?
How do I place an order?
Where do I download the driver for my camera?
Why am I not receiving a live feed over a remote workstation?
General Photo-ID questions
Video display appears inoperable or exhibits a slow frame rate
Video display shows a green or black color
Reflections in the image
How to fix dark faces
Poor Color Reproduction
Why do I have Noisy or Grainy Video?
How do I focus my photo-ID camera?
How to verify that you are running DirectX 8.1 and above?
How do I confirm I have the correct Photo ID software?
Verify that the Photo ID camera appears in device manager
Photo ID application will not start
There is no picture or picture is black
LED will not flash
No power to the Photo-ID camera
See more
