Photo ID Cameras
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      2. Photo ID Cameras

      Camera is not detected

      We recommend trying a different USB port to ensure the camera is not being connected to a faulty one.

      • Open Device Manager and check for "Videology Photo ID Camera" under the device list.
      • If the camera is not listed, unplug the camera and connect it to a different USB port.
      • If the issue persists, restart the computer and check again.