1. Help Center
  2. Photo ID
  3. General Photo-ID questions

How do I focus my photo-ID camera?

If the video appears out of focus, check that the lens is focused properly.

Typically, a lens is pre-installed and is pre-focused for an optimal head shot distance of 3.5 to 7 feet from the camera. If your subject is out of that range then you will need to make a slight adjustment to the lens.

Unlock the locking screw on the lens and rotate the lens very slightly watching to see if the subject comes in to focus. When you have the proper focus for the distance, lock the locking screw securely. It is possible for a very tight locking twist to cause a slight focus shift, so take care to lock the screw gently and to recheck that the image is still property focused.


Please refer to our User guide SFT-07019 on operating your photo-ID camera.