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  3. General Photo-ID questions

How to fix dark faces

The person in focus is dark, what can be done to correct it?

Subjects should not be placed in front of overly bright backgrounds, such as a window with sunlight streaming through it. At the same time, be certain that the environment provides enough overall light.

Additionally, a solid light grey backdrop is preferred for headshots.

Please refer to our User guide SFT-07019 on operating your photo-ID camera.