1. Help Center
  2. Photo ID
  3. General Photo-ID questions

Why do I have Noisy or Grainy Video?

What can be done if there is noise or a grainy video?

Be certain that there is enough light in the room where the images are snapped and that your subject is not located directly under a bright spotlight.


Please refer to our User guide SFT-07019 on operating your photo-ID camera.