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  3. General Photo-ID questions

Reflections in the image

There are reflections seen within an image.

Take care that the camera lens is at approximately the same height as the subject’s nose. There should not be a high light point source in the ceiling angled in to the subjects face. This may cause glasses to reflect or shadows to appear on the face.

A hot white dispersed light aimed directly on to the face is sometimes needed for an ideal image capture.

Please refer to our User guide SFT-07019 on operating your photo-ID camera.