Video display appears inoperable or exhibits a slow frame rate

The camera doesn't seem to be functioning properly.

• Verify the system complies with the minimum system requirement specifications.
• Try a different USB 2.0 port in your system. 
• Try a different video format, YUY2 or I420.
• Try to lower the video quality. If using our demo software SFT-07019, go to Options > Capture Pin > quality > change the value to 0.
• Verify VGA card supports Direct Show, and upgrade the VGA card to the latest driver.