Excellence. Every day. Every time.

Return Material Authorization

We understand, sometimes things are not perfect, but before you enter in your information on the RMA form below please take the time to review our guidelines and policies.

RMA Request. Start Here

We sincerely apologize that your camera was not performing as expected.  While all cameras are tested prior to shipping, we understand, things happen. Please give us your name, email and a brief description of what seems to be the issue. A Videology representative will notify you shorty with detailed instructions for your RMA request.                                                                 

Please make sure you check the troubleshooting checklist below, it may just solve your issue!

Download RMA Form

Four Ways to Contact Videology

HEADQUARTERS LOCATION

Videology Industrial-Grade Cameras
35 Hampden Road
Mansfield, MA 02048
United States
Directions
+1 401 949 5332
sales@videologyinc.com

EUROPE LOCATION

Videology Industrial-Grade Cameras
High Tech Campus 5
5656 AE Eindhoven
The Netherlands
Directions
+31 40 7200159
sales-eu@videologyinc.com