General Questions

General questions and answers related to Videology policies and procedures.

• How do I place an order?
• Does Videology have an internal audit system?
• How often is the Videology Quality System audited by the accrediting body?
• Does Videology have a Quality System?
• Can I return a product purchased directly from Videology?
• Are Videology’s products RoHS compliant?
• What is Videology’s warranty terms?
• How do I return products/send for repair?
• What is Videology’s return policy?
• Where can I locate the user manual for this camera?
• Where can I find the data sheet for my camera?