How do I confirm I have the correct software?

Confirm you have the latest software version.

Ensure that the correct viewer and the latest versions of the software packages are installed on the computer.

First, visit Videology’s software selection. Choose the type of software you want. For example Demo Viewers. Once selected, a reference guide is listed with each model number matching it’s corresponding software. Download the compressed zip folder to your Videology model number.

Installation instructions for software can be found within the camera's user guide and/or software manual. You also can read this help topic on how to install Videology software: Installing new software for empia/cypress based USB cameras.