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General Photo-ID questions
General Questions
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Help Center
Photo ID
Software Questions
General Software Questions
Demo Viewer
TWAIN Data Source
I2C Control Software
IP Utility
Linux Drivers
VISCA Controller
MJPEG Codec
Embedded Cameras
Windows Related
Display Errors
Zoom Block Cameras
Photo ID
General Photo-ID questions
General Questions
SCAiLX Technology
Photo ID
Support answers regarding our Photo ID camera lines.
Are Videology Photo ID cameras CE certified?
How do I place an order?
Where do I download the driver for my camera?
General Photo-ID questions
Video display appears inoperable or exhibits a slow frame rate
Video display shows a green or black color
Reflections in the image
How to fix dark faces
Poor Color Reproduction
Why do I have Noisy or Grainy Video?
How do I focus my photo-ID camera?
How to verify that you are running DirectX 8.1 and above?
How do I confirm I have the correct Photo ID software?
Verify that the Photo ID camera appears in device manager
Photo ID application will not start
There is no picture or picture is black
LED will not flash
No power to the Photo-ID camera
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