We Know Imaging - We Make Cameras.
Videology Imaging Solutions was formed in 1991 with a foremost goal to improve responsiveness to the technical and commercial requirements of OEMs. That initial basis for formation remains a corporate tenet today. Videology—initially a product of a union by several Philips Electronics groups with longtime engagement in image acquisition—expanded our US base to Europe in February 2000 by opening our design and distribution facility in Uden, Netherlands.
Videology produces tens of thousands of cameras each year to OEMs located across North America and the EU. Five of our six largest customers began using our cameras and related technologies in the early nineties and have been with us ever since. Our customers run the gamut, from Fortune 500 companies like Diebold and Carl Zeiss Meditech, to mid-sized security, biotech, and machine-vision OEMs. 
Videology’s success is inextricably linked to that of our customers. It is therefore incumbent upon us to keep a well-trained eye on market trends, and to be prepared for quick response. As we witness the merging of building controls, access control, and ID badging, along with the growing link between biometrics and video security and surveillance, we are actively collecting relevant market and adaptive technology. This comprehensive vision allows us to better serve our customer base, as we are positioned to respond to their varied but connected needs from a broad perspective.
In the mid-nineties Videology initiated a comprehensive, organization-wide approach to Total Quality Management. An accolade-winning quality system was implemented, based on ISO 9001 quality management principles. We achieved ISO 9001 certification in August of 1999 and have maintained that manufacturer’s gold-standard ever since. In the fall of 2003 Videology underwent a stringent re-certification process and in December 2003 we received another 3-year ISO 9001:2000 certification.
Videology Imaging Solutions will continue to march forward on a steady path of controlled growth. Video security and biometrics are escalating markets, while industrial markets are stable and strong. We will succeed by helping our OEM customers succeed, keeping them as market leaders in their respective fields. We will continue to add value to imaging-related aspects of our customers’ products with the provision of high-quality hardware and software solutions.
Whether overnighting a single sample camera for next-day testing or shipping 10,000 vandal resistant domes for installation in 1000 convenience stores nationwide, Videology understands that timing is everything, and that delays cost money. We are committed to getting the product there—on-time and as promised.
Videology accounts are assigned a single customer service representative who remains consistent throughout the life of the account—we take pride in developing relationships with our customers. Our Customer Service Specialists are empowered to make decisions independently, which facilitates speedy issue resolution. Between the hours of 8:30am and 5:00pm Eastern time you will always talk to a real person when calling our customer service department, and in critical situations, or for our west coast are made available. Meeting our customers’ imaging needs in a consistent, timely, and friendly fashion priority.
Videology’s video engineers and technical support specialists are readily available to provide telephone, e-mail and WEB based support. Our technical and software support WEB link, in development and set to launch by Spring 2004, will include archived issues accessible as references, downloadable software and drivers, and a custom tracking system that allows customers to report and monitor issues while ensuring fast and accountable issue resolution. As with Customer Service, in critical situations, or for west coast and international customers, cell phone numbers are made available.
Our expertise resides inside. Videology’s cameras and associated technologies can be customized to OEM specifications. Videology also specializes in private labeling and packaging, highlighting your company’s name and logo to effectively maximize your company’s market presence.
Since 1999 Videology has fulfilled stringent requirements for registration as an ISO 9001 company. ISO 9001 certification provides customers with assurance that products and services delivered will meet or exceed expectations. Videology recognizes that for an organization to operate efficiently and effectively, it must control its operations in a systematic and logical manner. In the fall of 2003 Videology underwent a rigorous re-certification process and was awarded ISO 9001:2000 registration in December 2003.
Videology has earned and maintained “Certified Supplier” status, the highest rating attainable, from Carl Zeiss Meditech. Videology is a Key Supplier of Video Camera Boards & Subassemblies, “providing consistent on-time delivery of products with quality better than five defects in 1000 parts, on-time delivery better than 95% and outstanding service and responsiveness.” Carl Zeiss is a globally leading group of companies operating in the optical and opto-electronic industry.
Videology is also proud to be a Top-50 supplier to Diebold. Videology has earned “Level 1” supplier status from Diebold for providing highest-quality custom video design engineering and manufacturing. Videology has achieved venerable Top-50, Level I status by consistently passing Diebold’s stringent rating criteria, which include quality reports, performance surveys, and on-site audits. Diebold is a global Security Systems leader and provider of integrated self-service delivery systems.
As a leading video product supplier to Industrial and Security OEMs, we provide cost effective products and solutions. We design, develop, manufacture and distribute video cameras and associated peripheral products. We maintain a "can-do" spirit and approach against all odds.
We fervently believe that our customers' profitability and market success will become our own. We therefore passionately support our customers with the highest quality:
Videology Imaging Solutions is committed to:
Videology Imaging Solutions Inc. is an ISO 9001 registered camera manufacturer.
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